Shipping policy
This policy is applicable to (UK) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
Delivery Terms:
We use EVRI to deliver your products.
Processing
Orders placed before 4pm are dispatched the same day.
CUT-OFF TIME:
Order cut-off time will be 4:00 PM.
SHIPPING COST and Transit Time:
| United Kingdom | Condition | Transit time | Price | |
|---|---|---|---|---|
| Next working Day | Before 4pm | 1-2 working day |
FREE
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CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at info@restorazen.com or Phone: 03337723047
ORDER TRACKING SYSTEM
When we will start your transfer, you'll get a chasing number with your order with which you can learn about your order post position until you get your order in your hands.
Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Contact Us:
Email: info@restorazen.com
Phone: 03337723047 (please call between 9am-4pm, Monday - Friday)